The hotel offers amenities for your comfortable stay and unforgettable experiences
Stunning Views!
“The roof terrace was a true highlight of my stay, offering amazing panoramic views that made relaxation a joy.” view full review
Spacious Pool Area
“The pool area was not only beautifully designed but also spacious, allowing a comfortable experience for everyone, including those with accessibility needs.” view full review
Comfortable Stay
“My room was impressively large and impeccably clean, with complimentary water that added a nice touch to my stay.” view full review
Delicious Dining!
“The food and wine served in the restaurant were exquisite, enhancing my overall experience and making each meal enjoyable.” view full review
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Lift
Currency exchange
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Golf course
Guest Parking
Electric kettle
Services
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Board games
Children's menu
Game room
Spa & Leisure
Rooftop pool
Seasonal outdoor pool
Heated swimming pool
Sun loungers
Sun terrace
Spa & wellness centre
Sauna
Turkish bath
Massage
Pool with view
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Show more
Location
1 Carrefour Helianthe,
Biarritz,
France,
64200,
Nouvelle-Aquitaine
Map view
1 Carrefour Helianthe,
Biarritz,
France,
64200,
Nouvelle-Aquitaine
City landmarks
Esplanade du Rocher de la Vierge
Aquarium de Biarritz
670 m
Entre le Port-Vieux et le Port des pêcheurs
Rocher de la vierge
950 m
Lighthouse
Biarritz Lighthouse
2.4
km
Avenue de la Marne
Chapelle Imperiale
1.4
km
Beach
La Grande Plage
1.2
km
Casino
Casino Barriere
860 m
Museum
City Ocean
2.0
km
8 Avenue de l'Imperatrice
Eglise Alexandre Newsky
1.4
km
Museum
Musee Asiatica
910 m
14
Planete Musee du Chocolat Biarritz
1.9
km
Port des Pecheurs
730 m
avenue Edouard VII
Musee Bellevue
730 m
Beach
Port Vieux
660 m
Church
eglise Saint-Charles de Biarritz
1.3
km
Square d'Ixelles
Tourist Office of Biarritz
1.1
km
Gallery
Galerie D'art Barthelemy Bouscayrol
1.0
km
Church
Notre Dame du Rocher
1.3
km
Nearby
Boulevard du Prince de Galles
Cote des Basques
560 m
Church
Eglise Sainte-Eugenie de Biarritz
510 m
Church
Church of St. Joseph
390 m
23 Avenue Marechal Foch
Gare du Midi
570 m
Museum
Musee Historique de Biarritz
440 m
Perspective de la Cote des Basques
280 m
BiarritzFrance
Eglise Saint-Martin
530 m
Square Jean Baptiste Lassalle
Etxola Bibi
310 m
Eglise St Andrews
Planet Museum of Chocolate
420 m
Store
Carrefour City
330 m
Parking area
Parking Old Harbor
460 m
Night club
Le caveau
480 m
Boulevard du Prince de Galles
Basque Coast
170 m
Restaurants
Restaurant Transat
0 m
1
Caroe
110 m
51 Bis Rue Gambetta
Le Surfing
580 m
9 Boulevard du Prince de Galles
Le CAB
200 m
62 Rue Gambetta
Locadillos
130 m
51 bis rue Gambetta
Laketua
140 m
64 Rue Gambetta
California Kitchen
150 m
66 rue Gambetta
L'instant Phare
160 m
49 Rue Gambetta
Reviews and Ratings
Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
6.2/10
Nice
Rooms
6.0
Location
8.7
Service
5.3
Dining
5.3
Guest reviews
6.2/10
based on 10 reviews
8.0
8.0/10 based on 1908 reviews
David
United Kingdom,
April
2024
5.4/10
The hotel is located above the city center and offers a good view. The rooms were smaller than expected and not fully prepared upon arrival, with some maintenance issues and a lack of convenient charging sockets. The staff seemed inexperienced and unhelpful, requiring multiple requests for simple items. However, the location is excellent, close to the beach and a short stroll to the city center.
Rooms
5.0
The rooms were smaller than anticipated, not fully ready upon arrival, and had maintenance issues.
Service
5.0
The staff seemed new to hospitality and was unhelpful at times.
Location
8.0
The hotel is excellently situated above the city center, near the beach and within walking distance to the city center.
Dining
5.0
The dining options were overpriced and mediocre despite being a key part of the experience.
Facilities
6.0
Miles
United Kingdom,
August
2023
5.0/10
The hotel had some drawbacks with worn-out rooms in need of renovation and a disappointing courtyard view, but it was not all bad as the location was excellent, close to the beach and great restaurants.
Rooms
5.0
Upon arrival, the room wasn't quite ready, and it showed signs of wear and tear with broken fittings and peeling paint. The courtyard view being just a high wall away blocking natural light was disappointing.
Service
5.0
The staff seemed overwhelmed with a large group, leading to a lack of management direction and unhelpful service. There was also a bad smell in the room.
Location
8.0
The location was a redeeming factor, being near the beach and close to top dining spots. However, non-residents hoarding loungers early in the morning was an issue.
Dining
5.0
The dining experience was overpriced and mediocre, lacking character in a rather big and corporate-feeling hotel.
Facilities
5.0
Richard
United States,
May
2023
8.8/10
I absolutely loved my stay at this hotel! The location was fantastic, within walking distance of the beach, restaurants, and town center. The rooms were clean and comfy, and the staff was incredibly helpful. However, the dining options were a bit expensive for what was offered. The facilities were top-notch, especially the wet-room shower in my room.
Rooms
9.0
I was impressed with the cleanliness and comfort of the rooms, and the wet-room shower was a luxurious touch.
Service
9.0
The staff went out of their way to assist me and provide valuable advice on getting around. They truly invested in maintaining a high level of service.
Location
10.0
The hotel's location was perfect, close to the beach and within walking distance of key areas like the town center and Plage de la Cotes Basques.
Dining
7.0
Although the dining options were a bit on the expensive side, the quality was good overall. I wished for a bit more variety considering the price.
Facilities
9.0
The hotel had all the facilities I needed for a comfortable stay, from room service to valet parking. It was clear that they invest in maintaining top-notch facilities.